Terms of service

This is a launch-ready content outline and must be reviewed with your legal adviser before accepting paying customers.

Service

My Live Desk provides tools for authorised users to synchronize, view and work with business information connected to Tally. Features depend on the selected subscription, connector availability and compatible Tally configuration.

Accounts and access

You are responsible for authorised use of your account, mobile number, OTP and connected companies. Do not share access with an unauthorised person.

Subscriptions

Plans are offered annually unless stated otherwise. Prices, user discounts, taxes, renewal terms and trial duration are shown during activation or in an accepted quotation.

Customer responsibilities

You are responsible for the accuracy of entries, maintaining backups, reviewing vouchers before writeback, and complying with applicable accounting, tax and e-invoicing requirements.

Availability

Synchronization requires a working internet connection, the My Live Desk connector, a supported licensed Tally installation and an available company. Maintenance or third-party outages may affect availability.

Support

For account or technical help, contact support@mylivedesk.com or +966 57 865 5413.