Privacy policy

This draft identifies the information handled by My Live Desk. It must be reviewed with your legal adviser before public launch.

Information we handle

We may process account and contact information, subscription details, connector identity, company configuration, application activity, and accounting data that an authorised user chooses to synchronize from Tally.

How information is used

Information is used to authenticate users, provide synchronization and reporting, process subscriptions, support customers, protect the service and meet legal obligations.

Service providers

We may use hosting, database, messaging, payment, monitoring and customer-support providers. Providers receive only the information needed to perform their services.

Security and retention

We apply access controls and operational safeguards appropriate to the service. Information is retained while an account is active and as required for support, security, contractual and legal purposes.

Your choices

Authorised users may request access, correction or deletion where applicable. Some records may need to be retained for legal or security reasons.

Contact

Contact Fintech Arabia Solution at support@mylivedesk.com or +966 57 865 5413.